Door entry and video entry systems in Valencia: installation, repair and prices

A door entry phone is a communication and identification system that allows you to speak with whoever rings the doorbell at the building entrance from inside your flat, and open the door remotely.

Modern systems go much further: video entry phones let you see in real time who is at the door, record visits and, in the most advanced models, open the door from your smartphone from anywhere in the world.

In Valencia, many door entry phones have been installed for decades and have problems that can no longer be fixed with simple repairs. These are the signs that the time has come to renew the system:

• Poor audio or interference: if the sound crackles, cuts out or is hard to understand, the system is deteriorated.
• Camera not working or giving a blurry picture: in video entry phones, the camera can deteriorate over time and exposure to the elements.
• Door release keeps failing: if it sometimes doesn't open or you have to press multiple times, the relay or release mechanism is worn.
• Spare parts no longer available: older models may no longer have replacement parts on the market.
• The system has been installed for more than 15–20 years: it is time to consider a complete renewal.

The cost of installing or replacing a door entry phone in Valencia varies according to the type of system, the number of dwellings and the complexity of the existing wiring:

• Replacement of individual handset (one dwelling): from 80–150 € including materials and labour.
• Full replacement in a 4–8 flat building: from 400–800 € depending on the type of system chosen.
• IP video entry phone with smartphone access: from 200 € for a single dwelling; building price on request.
• Repair of existing system: from 60–120 € depending on the fault.

This is one of the most frequent questions we receive in Valencia. The answer depends on the type of system:

• Analogue systems: in many cases it is possible to replace the handset in just one flat without changing the others, provided the external panel and wiring are compatible.
• Digital and IP systems: these usually require all terminals to be compatible with the same system. In these cases, a community agreement may be needed.
• Recommendation: before taking any decision, it is worth having a certified technician inspect the existing installation in Valencia and advise on the best solution.