Privacy Policy

Last updated: May 2026

1. Data Controller

2. Data We Collect

When you use the contact or quote request forms on this website, we may collect the following personal data:

• Full name
• Phone number
• Email address (where provided)
• Details of the service requested
• Any additional information you voluntarily include in your message

We also collect anonymous technical data automatically through Google Analytics (see section 6), such as browser type, approximate geographic location, and pages visited.

3. Purpose and Legal Basis for Processing

Your personal data is processed for the following purposes:

• Responding to enquiries and providing quotes: based on your consent when submitting the form (Article 6.1.a GDPR).
• Providing the contracted service: when you hire our services, processing is necessary for the performance of a contract (Article 6.1.b GDPR).
• Legitimate interest: to improve our services and communicate relevant service information (Article 6.1.f GDPR).

4. Data Retention

Personal data collected via contact forms is retained for as long as necessary to respond to your enquiry and, where applicable, to manage the service relationship. Once this purpose is fulfilled, data will be securely deleted or anonymised, unless a longer retention period is required by law.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for commercial purposes. Data may be shared only in the following cases:

• With service providers who assist in operating this website (e.g. hosting, form processing tools), under strict data processing agreements.
• When required by law or by a competent authority.

6. Cookies and Analytics

This website uses Google Analytics to collect anonymised information about how visitors use the site. This data helps us understand which content is most useful and improve the user experience. Google Analytics may use cookies stored on your device.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

For more details about how Google processes this data, please see Google's Privacy Policy.

7. Your Rights

Under the General Data Protection Regulation (GDPR) and applicable Spanish data protection law, you have the following rights:

• Access: to obtain confirmation of whether we process your personal data and, if so, to receive a copy.
• Rectification: to request correction of inaccurate or incomplete data.
• Erasure: to request deletion of your data when it is no longer necessary for the purposes for which it was collected.
• Restriction: to request that we restrict processing of your data in certain circumstances.
• Portability: to receive your data in a structured, commonly used format.
• Objection: to object to processing based on legitimate interest.
• Withdrawal of consent: at any time, without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at info@antenistavalencia.es. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.

8. Data Security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. All data submitted via our contact forms is transmitted over encrypted connections (HTTPS).

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on this page with the date of the last revision.

10. Contact

If you have any questions about this Privacy Policy or about how we handle your personal data, please contact us at info@antenistavalencia.es or by phone at +34 699 387 926.